Friday, March 8, 2013

Have questions? Here's our FAQ!


Bell Mirror & Glass, Inc.
1702 S. Seneca Street, Wichita, KS 67213
316-262-8642
www.bellmirrorandglass.com


We have compiled a list of different FAQ’s from our loyal customers over the years.  Take a look if some of your questions are below, if not don’t hesitate to give us a call any time at (316) 262-8642 or visit our full display Showroom.  We hope you find this list very informative and helpful!

Where are you located?
We are located one full block south of Harry on the east side of Seneca.  The address is 1702 S. Seneca St., Wichita, KS.

Do you service Auto Glass Repairs?
No, sorry we do not carry auto glass.  We do, however, replace and repair side view mirror glass.

My Shower Glass Doors are foggy, what do I use to clean them?
You’re in luck!  We offer a variety of effectively shower glass cleaning products.  We recommend Diamon Fusion, it is a two-part system that not only cleans but protects your glass showers.  The main benefit of Diamon Fusion is that it protects from soap buildups and water spots, giving your shower glass a clean look.

Can you recut my glass to another size?
This depends on the specific item you want cut.  If the piece of glass has been tempered, were unable to recut the glass because the piece will shatter.  Any other circumstances, yes we can recut your glass to another size.

What are the black edges on my mirrors?
If your mirror are made with real silver they can tarnish.  In the mirror is exposed to moisture, erosion with occur with black edges. To minimize harm done to silver mirrors, it is important when cleaning the surface to use products that DO NOT have ammonia or vinegar.  Ammonia and Vinegar will harm the surface of the silver mirror.

Are you able to resilver or bevel an old mirror?
In most cases no, resilvering can be very expensive and older glass tends to separate when we put it through the beveling machine. 

What is best to clean my mirrors with?
It’s best to clean your mirror with a clean rag and an ammonia or vinegar free product.

Once the glass is ordered, how long will it take to arrive?
The range will depend on what you ordered.  Straighline edge and shape work will take between 2-3 days, beveling 3-5 days, custom hand done work 7-10 days, and larger works such as shower enclosures 7-10 working days.  Other special orders include Metal for shower enclosures and heavier glass showers can take anywhere between 2-4 weeks.

Do you carry framed mirrors?
Yes, we care several different types of framed mirrors in our S. Seneca St. showroom.  Unfortunately, we do not do custom framing here at the showroom. We will be happy to custom cut you a mirror to fit in existing frames!  Feel free to bring us any glass you want to be frame, and we will call some of our friends who do framing.

Will you hang my mirrors?
Yes of course! We would be happy to send installers to your home to hang any sized mirrors. Just give us a call and we'll set up an appointment!

To read up on more of our Frequently Asked Glass Questions visit -- http://www.bellmirrorandglass.com/mirror-glass-faq.shtm

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